FAQ

Have Questions? I’ve Got Answers!

  • How do I know my website needs maintenance?
    If your website hasn’t been updated in at least the last 3 months or you’re experiencing slow load times, it’s time for a maintenance check!
  • Do you work with all platforms?
    Yes, I specialise in popular CMS platforms like WordPress and custom-built applications, but I can work with many different platforms.
  • What happens if I face a security breach?
    I can provide incident response services to contain and resolve issues quickly, including cleaning Malware and Malicious content from your site pages and database.
  • What’s included in your maintenance packages?
    Maintenance packages cover software updates, security patching, performance optimisation, backups, and 24/7 monitoring to keep your web app running smoothly.
  • How do vulnerability scans work?
    I use industry-standard tools and techniques to scan your website for common vulnerabilities like SQL injection, XSS attacks, outdated software, and configuration issues. You’ll receive a detailed report with recommended fixes.
  • Do I need technical knowledge to work with you?
    Not at all! I will handle all the technical details and explain everything in plain language. You focus on your business, and I’ll handle your website’s maintenance and security.